Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Engineering
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The Engineering Division is responsible for the design and new construction of roads, sidewalks, city owned parking lots and major park improvements as well as traffic control and water and sewer infrastructure. The department also oversees any construction work done in the public right-of-way.Engineering
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Prior to beginning any work, the city mails official notices of construction with detailed information regarding the proposed project to every affected property. In addition, residents will be notified at least 24 hours in advance via door hangers regarding driveway and street access, except during an emergency situation.Engineering
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Engineering
A request regarding the issue can be submitted to the engineering division. Significant parking modifications require an in-house review and the findings will be sent to the traffic committee for discussion and recommendation. More information can be found on the
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Engineering
City sewers can only handle a certain amount of flow, and when sewers are overloaded, they can back-up into residents’ basements. To avoid this problem, the city uses catch basin covers that limit how fast water can enter the sewer system. These restricted catch basin covers cause temporary ponding on residential streets during rain storms. The ponded water is typically less than 12 inches deep at the edge of the road. This allows vehicles to drive through the center of the road (with caution) where the water is less deep. Because the restricted catch basin covers have only two or four openings (slots), it is easy for leaves, grass clippings, debris, etc. to clog the openings and cause excess street flooding. If you see a clogged cover, you can help your entire street by clearing the debris! The DPS and Engineering Division also work their way through the city to help clear off clogged catch basins covers.
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Water can appear discolored or cloudy whenever there is a large draw of water from the water main, which is relatively common near water main projects. This can occur when water valves are opened and closed, when there are water main breaks, and when hydrants are flushed or used by the Fire Department. Naturally occurring mineral deposits that accumulate within the water main get stirred up and become suspended particles, thus producing the discoloration in the water. Discolored water is temporary, and while unappealing, it is not harmful. SOLUTION: Residents should run the cold water faucet closest to the meter (usually located in the basement or outside hose bib) for several minutes until the water runs clear. If the water does not clear after 20 minutes of flushing, contact the Department of Public Service at (248) 246-3300. Residents should avoid running hot water or washing clothes while water is discolored.Engineering
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Engineering
City code §650-5C
dictates that all sidewalks within the City shall be kept and maintained in good repair by the owner of the land adjacent to and abutting upon it. If any owner shall neglect to keep and maintain the sidewalk along the front, rear, or side of the land owned by him in good repair and safe for the use of the public, the owner shall be liable to the City for any damages recovered against the City sustained by any person by reason of such sidewalk being unsafe and out of repair. -
Sewer televising is the act of using a robotic camera, typically sent down through a manhole, to inspect the city’s sewer system without the need for digging or excavation, saving time and money. Sewer televising can reveal blockages from debris or roots and show cracks, breaks or deterioration of a pipe. In order to ensure adequate camera access and visibility, each sewer is cleaned with jetted water prior to sewer televising .Engineering
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Engineering
There are several ways you can reduce or eliminate standing water. The engineering division has compiled a list of solutions here.
Additionally, the Oakland County Water Resource Commission (OCWRC) is launching a rebate program to help fund storm water management for private residential properties. Learn more here.