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The original item was published from 8/5/2020 6:50:12 PM to 8/5/2020 7:14:30 PM.

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Posted on: August 5, 2020

[ARCHIVED] What Does Phase 3 (Contactless Pickup) Mean?

Here’s How to Use Your Library During the Pandemic

  1. pcUse the online catalog (ropl.org) to place a hold on an item (or call the library for assistance to place hold:
    Due to limited staffing, we must rely on the online catalog to process hold requests. Please note that an item’s availability to you is not dependent upon the items location. We currently have extremely limited capabilities to retrieve items that are currently shelved/housed at this library and ask that you give the system enough time to process your request.

  2. calendarMake an appointment for your hold pickup:
    Item pickups are conducted BY APPOINTMENT ONLY. Once you’ve been notified that your item is available for pickup, call (248) 246-3700 or use the myLibro app (FREE from the GooglePlay or Apple Store). ITEMS MAY NOT BE PICKED UP WITHOUT AN APPOINTMENT.


  3. carArrive at the appointment time for pickup:
    Pull up to the north side of the library (11 Mile near the old book drop). Call the number on the sign, (248) 915-8250, to let staff know you have arrived. Your package will be placed on the table near the library door. You may drop off any returns you may have at the same time. Sorry, we are not able to accept donations until further notice.

HOW TO REACH US BY PHONE
Main Number (248) 246-3700
Adult Reference (248) 246-3727
Youth Reference (248) 246-3725
Contactless Pickup (when you arrive) (248) 915-8250

HELPFUL RESOURCES
https://www.ropl.org/
myLibro on Apple: https://bit.ly/myLibro
myLibro on Google: https://bit.ly/myLibroGoogle

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