Coronavirus Disease (COVID-19)

Phone

Nurse on Call

Please contact your healthcare provider for coronavirus testing. If you do not have a healthcare provider, please contact Nurse on Call at 800-848-5533.

The City of Royal Oak takes the health and safety of our residents, employees and visitors very seriously.

We are committed to focusing on early preventive measures that we believe will help us minimize the spread of the coronavirus (COVID-19) and protect the most vulnerable members of our community.

We are looking forward to cooperation from Individuals, businesses, faith communities and healthcare organizations to keep our community safe and strong.

It is not the city’s intention to overreact to the coronavirus but rather take the necessary actions to protect our residents and staff, including but not limited to the following:

Board & Committee Meetings

Commission, board and committee meetings will take place as scheduled. Check the city’s calendar on the home page for more information.

A live webstream of WROK is available to those residents that do not have WOW cable TV. You can access our library of meetings using Videos on Demand .

City Hall

Due to COVID pandemic, City Hall has limited public hours available for the following departments:

Assessing Office
City Clerk's Office
Treasurer's Office
Building Division
Engineering Division
Planning Division

The hours are:

Tuesdays and Fridays from 8 am to noon

Thursdays from noon to 4:00 pm

While other departments currently remain closed, staff is available to process city related business remotely.

View a list of services that can be handled online or call 248-246-3000 to have a staff member assist you.

Water billing in the Treasurer’s office is proactive step in protecting both you and our water service staff. As such, the City of Royal Oak is only providing emergency services related to your water service.

If you have a leak in your meter, please call us at 248-246-3160 to schedule a repair.  For leaks in your water delivery system in your home, you need to call a plumber.

If you need a final bill for either a property sale or a move out, we are asking that you take a picture of the inside meter including a shot with the meter serial number, and a picture of the outside meter – if applicable.  If you need help in finding your meter – or otherwise need help reading your meter – please call us for assistance at 248-246-3160.

If you have a bill to pay, consider paying by mail, phone, online or use one of two drop box conveniently located near City Hall.  There is no service charge for paying online with an electronic check. You simply provide your routing number, account number, and payment amount on our secure site to make your payment

Royal Oak is a welcoming city! If someone you love is Spanish-speaking, there is a team of medical students who are ready and willing to translate essential documents. Please email CarolS@romi.gov to coordinate such requests.

Farmers Market

The Royal Oak Farmers Market is  open on Saturdays and Sundays.

For other events, please call the market at 248-246-3276.

The Farmers Market remains open because it is important that our community has continued access to the high quality, locally grown, farm fresh products our market provides. The Royal Oak Farmers Market has been supporting our local community for 95 years and will continue to be here for our loyal customers.

We are committed to doing our part in keeping the community and our market patrons safe. Therefore, we will be enforcing a strict no sampling policy, we have asked all our vendors to bring hand sanitizer, sanitizing wipes and/or gloves for all or their workers. The Market café will be closed to the public and there will be no seating options available. We will also be suspending the valet parking service until further notice.

In addition, we encourage patrons to limit the handling of any market products as much as possible and to follow safe social distancing and safe hygiene practices as recommended by the CDC. In order to help facilitate safe social distancing our vendor set-up will be slightly reconfigured. Please check in the Market office if you have trouble finding something.

We would also like to stress, if you are sick or in a high-risk group, such as a comprised immunize system, heart disease, diabetic or elderly we strongly advise you to please stay home.

Fire Dept.

The fire department is responding to all calls for service.

During this national emergency there are many things that residents can do to assist first responders and fellow residents:

If you are feeling ill, call you primary care physician

If you have no primary care physician, please call the On-Duty Nurse at Oakland County Health desk at  1-800-848-5533.

If you require an emergency response, and are able to, please meet our responders at the door to minimize exposure to our responders as well as protect your healthy family members from our personnel.

Library

The Royal Oak Public Library is closed until further notice. Please take advantage of the extensive digital offerings in ROPL's downloadable library. Each platform provides detailed instructions for launching and downloading.

Are you a Royal Oak resident without a library card? We've got you covered. During the closure we will be issuing temporary library card numbers for patrons to access digital services. Sign up online.

  

Police

The Royal Oak Police Department front desk is open at 450 E. 11 Mile at this time.